Delivery Policy
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Delivery Policy
Service Delivery Model
All services are delivered digitally through email, video calls, reports, or client dashboards — no physical delivery is involved.
Turnaround Time
Delivery time varies by project. Standard consulting sessions or reports are usually delivered within 5–10 business days after confirmation.
Project Timelines
Timelines for custom strategies or long-term consulting projects will be shared and agreed upon before project initiation.
Client Responsibilities
Timely delivery depends on client cooperation. Delays in providing required information may impact the delivery schedule.
Communication Channels
We deliver services and updates via official communication channels such as email, client portals, or video conferencing platforms.
Service Confirmation
Clients receive confirmation via email after booking. Project milestones and delivery dates are also shared at this stage.
Urgent Deliveries
Urgent/express delivery requests can be accommodated at an additional cost, based on team availability.
Non-Delivery Issues
If you haven’t received your service deliverables within the agreed time, please contact support@abc.com immediately.
Third-Party Tools
Some services may include access to third-party tools or platforms. We will provide login or access details securely via email.
Policy Updates
This delivery policy may be revised from time to time. All updates will be posted on our website and take effect immediately.